Senior application engineer

Adhesive Technologies Research & Development China, Shanghai, Shanghai Full Time Regular
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About this position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

What you'll do

  • This role will be based in Shanghai.
  • Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.
  • Consult customers on solutions generating value for their cases and perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers.
  • Work with equipment supplier to provide solutions to enhance customer adhesive related processes.
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities together with sales colleagues.
  • Reports quality issues / customers claims to relevant parts of the organization.
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions.
  • Identify opportunities to create customer value in remote settings by leveraging remote interaction tools.
  • Do the laboratory work (incl. prioritization) for samples coming from customers or for new samples for new projects, and report technical results to customers.
  • Responsible for  products application / technical training and coaching of field sales and customers.
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of other application engineers or project team members.
  • Promote internally SBU innovations and best learnings cross accounts.
  • YOUR ROLE CAN OFFER YOU

  • Satisfying customer with professional and strong technical expertise to set up or reinforce the cohesion and trust between customer and Henkel to secure current business and gain more opportunities in the future with team efforts and support.
  • Technical innovation and breakthrough which can be leveraged to broad scopes which can enhance Henkel’s reputation in the industry and win more business opportunities.
  • Diverse Career path can bring you broad career platform and future.

What makes you a good fit

  • At Least B.E with Major chemical, mechanical or material science, polymer material and engineering,etc.
  • Good communication and presentation skill.
  • Good hands-on capability in lab.
  • Good English.
  • Understanding or being familiar with cosmetic adhesive relevant applications especially in consumer electronic market will be preferrable.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24072351

Job Locations: China, Shanghai, Shanghai

Contact information for application-related questions: Henkel.GCN.Recruitment@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

关于汉高

凭借超过145年的强大品牌，我们引领重塑想象，激发美好生活。基于我们创新且可持续的品牌、技术以及全球化团队，我们不仅要关注当代，更要着眼于未来。
汉高在工业和消费领域均处于领先地位：我们的产品组合包括家喻户晓的美发产品、衣物洗涤剂和护理剂以及粘合剂、密封剂和功能性涂层。

常见问题

可以——只要在我们的网申系统填写好个人资料即可。完整填写好之后，您就能申请多个职位了。

对，请用英语。在汉高这样的跨国公司，您要和来自世界各地的同事一起工作，所以汉高官方的工作语言是英语。一般来说，请以职位信息的语言撰写申请材料。

汉高每个职位都是非常独特的，所以找到合适的候选人对应聘者和汉高来说都至关重要。我们想要确保候选人和汉高相互适合。在整个招聘过程中，我们自始至终都会向应聘者提供反馈。

可以。其实在汉高，我们希望我们的员工能享受充分的灵活性和流动性。这样才能让汉高成长为更为强大的跨国企业。我们的“三重二”原则便体现了我们这一理念：员工在职业发展的过程中，可以在两个国家，两个业务单元，调任至少两个职位。我们相信在不同业务单元和部门担当不同的职位对您的个人发展非常有利，也能增强您对汉高这一跨国企业的了解。
点击这里进一步了解我们的培训项目。

我们的招聘团队会帮您解决所有的申请问题。点击这里联系我们的招聘团队。